Privacy Policy
Centerflow B.V. – Centerflow
Last updated: August 6, 2025
Centerflow B.V. (KvK: 98042084) operates Centerflow and is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
How We Collect and Use Your Data
Account and Service Delivery
When you register for Centerflow, we collect your name, email, company details, phone number, and payment information. This data is necessary for:
- Account creation and management
- Service delivery and customer support
- Billing and payment processing
- Communication about your account and services
We retain this information for the duration of your account and as required by law for tax and accounting purposes.
Marketing and Communications
With your consent, we may use your contact details to send newsletters and promotional materials about our services. You can unsubscribe at any time using the links in our emails or by contacting us directly.
Analytics and Improvement
We collect usage statistics and behavioral data to improve our services, including:
- Website and application usage patterns
- Performance metrics and user interactions
- Anonymized data for algorithm training and statistical analysis
Personal data used for analytics is stored for a maximum of 3 months before being anonymized.
Customer Support
When you contact us through our support channels, we process your inquiry details and contact information until we’ve resolved your request to your satisfaction.
Data Sharing and Third Parties
We only share your data when legally required or necessary for service delivery:
Service Providers: We work with IT service providers, payment processors, and cloud infrastructure providers (including AWS and Google Cloud Platform) who process data on our behalf under strict data processing agreements.
Legal Requirements: We may disclose data when required by law enforcement or legal proceedings.
Business Operations: We may transfer data in connection with business transactions such as mergers or acquisitions, with advance notice to affected users.
We do not sell your personal data to third parties. Any international data transfers are conducted with appropriate safeguards as required by GDPR.
Cookies and Tracking
Centerflow uses cookies and similar technologies to enhance user experience and analyze website performance. We use Google Analytics with IP anonymization enabled. You can control cookie preferences through your browser settings, though some functionality may be limited.
Your Rights
Under GDPR, you have the right to:
- Access your personal data and receive a copy
- Rectify inaccurate or incomplete information
- Erase your data (right to be forgotten)
- Restrict processing of your data
- Data portability – receive your data in a structured format
- Object to processing based on legitimate interests
- Withdraw consent at any time for consent-based processing
To exercise these rights, contact our Data Protection Officer with valid identification.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security measures are regularly reviewed and updated.
Contact and Complaints
For privacy-related questions or to exercise your rights:
Data Protection Officer: Koen Schipper
Email: support@centerflow.nl
Address: Centerflow B.V., Herengracht 320, 1016CE Amsterdam
If you’re unsatisfied with our response, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Policy Updates
This privacy policy may be updated periodically. We recommend checking this page regularly for changes. Significant updates will be communicated through your registered email address.